Ottawa Collision
At Ottawa Collision we understand that cars are more than just metal; they are our best friends and our workhorses. They are our security and our freedom. Our cars prove to us that sometimes life isn’t about the destination, but the journey. Ottawa Collision understands the relationship that people have with their cars and that when something happens to them, something happens to us.
The Repair Process
Assist
We will meet with you to discuss your accident, collect your insurance information and answer any questions about our repair process.
Assess
We will then disassemble your vehicle to assess internal and external damage. We will then create a detailed repair plan.
Repair
We will meet with you too We will repair your vehicle on time and on budget with quality control measures in place throughout the repair process.
On The Road
When your vehicle is ready, we will conduct a final inspection, followed by a walk-through with you detailing the repairs done on your vehicle.
Collision Repair Industry – Customer Experience
We take pride in our work and it shows. We offer the security of knowing the job was done right. Ottawa Collision is also proud to offer:
- Certified technicians
- Comprehensive claims assistance
- Rental car assistance
- Expert repairs made to all makes and models
- 24 hour accident assistance and towing
- Lifetime nationwide warranty
Glass Service
Repair Vs Replacement
When a stone chip can be repaired by Southbank, it avoids the much higher cost of a future replacement when the damage spreads. That’s why most insurance companies would prefer to fix your windshield at no cost today and avoid paying a much higher claim if the damage is left unattended.
HOW LARGE IS THE DAMAGE?
If the damage is smaller than a loonie (26.5mm) it can be repaired quickly and easily. If the stone chip is larger than a loonie, the windshield needs to be replaced as the structural integrity of the windshield can be compromised.
DOES THE DAMAGE AFFECT YOUR SIGHTLINE?
Have a look at where the damage is located. Imagine a 30cm strip from your steering wheel to the top of the windshield. If the stone chip falls in that area, the windshield needs to be replaced. Law prohibits the repair of a windshield where the driver’s view can be affected.
WHERE IS THE DAMAGE?
In order to be properly repaired, the damage should not fall within 5cm of the edge of your windshield. This can cause problems with the repair and affect your warranty should an issue arise.
Paintless Dent Repair
Paintless Dent Repair or PDR is sometimes an option if you have a small dig. It is cost-effective and faster than traditional repair. Not all dents can be repaired. Have one of our experienced appraisers inspect if it can be done.
